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FAQs

How do I choose my bra size?

 The Anywhere Bra is sized by athleisure standards, and fits comfortable on a wide range of body types. We recommend ordering based on your pre-pregnancy bra size. If you are in between sizes, we suggest selecting the larger of the two sizes. Our blend of fabric allows for fluctuation, so the fit is more of a personal preference based on how you like your bra fitting. Currently we offer XS-XXL sizes and are looking to expand our size offerings in the near future.

Does the bra fit like a sports bra or a traditional bra?

Our bra certainly shares more qualities of a sports bra than a traditional bra, but comfort was not an oversight. Our goal was to create a bra that moms could wear from pregnancy through the dog days of breastfeeding & pumping. With an athleisure style, soft blend of fabrics that allow for breast size fluctuation, it may stay in your rotation for years to come.

What is the timing on pre-order deliveries?

Pre-orders are currently expected to ship starting in late March. Sign up for our mailing list to get the latest updates on shipping and all things Ollie Gray!

Privacy Policy

Privacy Policy

PRIVACY STATEMENT

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Privacy Policy:

This privacy policy explains what personal information is collected through this Web site, how that information is used, to whom it's disclosed, and how it's safeguarded. Unless indicated otherwise, this policy applies only to personal information collected through the Web site, microsites, or mobile sites of The Ollie Gray brand and lines of business that expressly adopt, and display or link to, this policy. By "personal information" we mean your identifying information (like name, home address, and email address), and descriptive information (like tastes and preferences) if coupled with your identifying information. We may refer to Ollie Gray, Ollie Gray Bras and OG as "we," "us," or "our" throughout this privacy policy. This policy does not apply to the practices of companies that Ollie Gray Bras does not won or control, or to individuals that are not under Ollie Gray Bras’ supervisory control.

olliegraybras.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      To improve our website in order to better serve you.

      To allow us to better service you in responding to your customer service requests.

      To administer a contest, promotion, survey or other site feature.

      To quickly process your transactions.

      To ask for ratings and reviews of services or products

      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Email Service:

We may make email services available to users of our Site, either directly or through a third-

party provider. We will not inspect or disclose the contents of private email messages except with the consent of the sender or the recipient, or in the narrowly-defined situations provided under the Electronic Communications Privacy Act, 18 U.S.C. § 2510, et. seq. or as other required by law or by court or governmental order. Further information is available in our Privacy Policy.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

      Help remember and process the items in the shopping cart.

      Understand and save user's preferences for future visits.

      Keep track of advertisements.

      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This Site may redirect or link to other websites on the Internet, or may otherwise include references to information, products or services made available by unaffiliated third parties. While we make every effort to work with trusted, reputable providers, from time to time such sites may contain information, material or policies that some may find inappropriate or personally objectionable. You understand that we are not responsible for the accuracy, completeness, decency or legality of content hosted by third party websites, nor are we responsible for errors or omissions in any references made on those websites. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with the Site or party by us, or any warranty of any kind, either express or implied.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

      Google Display Network Impression Reporting

      Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting

Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

      • On our Privacy Policy Page

Can change your personal information:

      • By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 1 business day.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions

      • Process orders and to send information and updates pertaining to orders.

      • Send you additional information related to your product and/or service

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

      • Not use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

olliegraybras.com

1018 East Blvd, Suite 8

Charlotte, NC 28203

USA

info@olliegraybras.com

Last Edited on 2016-12-2 ---

Terms of Service

Terms of Service

TERMS OF SERVICE

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Overview:

Ollie Gray Bras (referred to as “Ollie Gray Bras,” “us” or “we”), provides the Ollie Gray Bras website (olliegraybras.com) (referred to as the “Site”), as well as the nursing and pump bras(collectively referred to as “Offerings”), subject to your compliance with the following Terms and Conditions of Use (“Terms”), as well as any other written agreement(s) between us and you.

We reserve the right to change these Terms from time to time with or without notice to you. You acknowledge and agree that it is your responsibility to periodically review this Site and these Terms. Your continued use of this Site and Offerings after such modifications will constitute acknowledgement and acceptance of the modified Terms.

As used in these Terms, references to our “Affiliates” include our owners, licensees, assigns, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this Site and/or contents and Offerings available on this Site.

Section 1: Online Store Terms

You agree not to sell, resell, reproduce, duplicate, distribute, copy or use for any commercial purposes any portion of this Site, or use of or access to this Site or Offerings provided through this Site, beyond the limited rights granted to you under these Terms.

Section 2: Modification of Service and Price

Prices for the products offered on our site are subject to change without advance notice. We also may also discontinue or change our product without advance notice.

Section 3: Products or Services

Some of our products may only be available online and for a limited time. These products are subject to our Return Policy.

While we have done our best to make sure that the product you receive most accurately depicts the picture online, we cannot guarantee 100% that the colors your computer monitor depicts will be the same as the colors of the physical product.

We have the right to limit shipment of our product based on geographical location.

Section 4: Third Party Links and Disclosure:

Please see our Privacy Policy for more information on third party links and disclosures. To view our Privacy Policy:

https://checkout.shopify.com/15712505/policies/29661392.html

Section 5: Personal Information:

Your submission of personal information through the store is governed by our Privacy Policy. To  view our privacy policy:

https://checkout.shopify.com/15712505/policies/29661392.html

Section 6: Prohibited Uses:

You will not use the Ollie Gray Bras web site to: upload, post, or transmit any informational content that is unlawful, threatens another person or entity, defamatory, vulgar, obscene, libelous, invades the privacy of another, or is otherwise objectionable; harm legal minors; collect personal information on, “cyberstalk” or harass another User, or engage in conduct that negatively affects the online experience of another User; impersonate another User, person, or entity, including any official or employee of Ollie Gray Bras; intentionally or unintentionally violate any local, state, or federal law, including violations of the Copyright Act; upload, post or transmit any software or files that contain software viruses or other harmful computer code; interfere with the operation of Ollie Gray Bras’ web servers or other computers or Internet or network connections; upload, post or transmit any informational content that is the copyrighted, patented or trademarked intellectual property of another, or the trade secret of or confidential information of another; upload, post or transmit and unsolicited or unauthorized advertising, including “spam” or “junk mail.”

Section 7: Waiver:

Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that right or provision.

ALL CONTENT AND OFFERINGS ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE CONTENT OR OFFERINGS WILL MEET YOUR REQUIREMENTS, (B) THE CONTENT, OFFERINGS OR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE CONTENT OR OFFERINGS OFFERED WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY CONTENT OR OFFERINGS PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

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Return Policy

Return Policy

RETURN POLICY

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Returns & Exchanges:

Thank you for trusting Ollie Gray with your nursing and pump bra needs! We take great pride in the design and construction of our bras. For that reason we want to make sure you are equally as happy with your purchase. Below you will find our return and exchange policy. As always, if you have any questions or concerns feel free to email us @ info@olliegraybras.com.

Exchange & Return Overview:

If for any reason you are not happy with your purchase, need a different size or in the unlikely event, your goods are damaged upon delivery, you may return it within 30 days of purchase date for a full refund, less shipping. It is important to note that the merchandise must be unused, in its original packaging and in resalable condition. * Please take note of the washing instructions for our bras on the provided packaging. Ollie Gray is not responsible for damaged merchandise that have not been cleaned according to our proposed instructions.

If you are requesting a full refund, your returned item(s) you will receive a full refund, minus shipping costs, to your original payment method. Please remember merchandise must be unused, in its original packaging and in resalable condition. It is our goal to process all exchanges and refunds within 10 business days.

Items marked as final sale are ineligible for return/exchanges.

Size Chart

Retail Sales

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